Information We Collect

At Jinks Aston Estate Agency, we may collect and process various types of personal information. This includes your contact information such as name, email address, phone number, and postal address. We may also collect identification information including ID proofs, date of birth, and nationality. Financial information such as bank details, credit history, and payment information may be gathered as well. Additionally, we collect property information which includes details about properties you own, rent, or are interested in. Usage data such as information about how you use our website, including IP address, browser type, and access times, is also collected.

How We Use Your Information

We use your personal information for several purposes. Primarily, it is used to facilitate property transactions, provide property management services, and respond to your inquiries. We use your information to send updates, newsletters, and information about our services. For marketing purposes, we may use your information to provide you with details about properties and services that might interest you, subject to your consent. Furthermore, your data helps us comply with legal obligations and regulatory requirements. It also aids in improving our website, services, and overall user experience.

Legal Basis for Processing

Our processing of your personal data is based on several legal grounds. We process data when you have given explicit consent for a specific purpose, when processing is necessary for the performance of a contract with you, and when we need to comply with a legal obligation. We also process data for our legitimate interests or those of a third party, provided these interests are not overridden by your rights.

Sharing Your Information

Your personal information may be shared with third-party vendors who provide services on our behalf, such as IT support, payment processing, and marketing services. We may also share information with legal authorities when required by law or to protect our legal rights. With your consent, we might share information with business partners for joint marketing activities.

Data Security

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

Under GDPR, you have several rights regarding your personal data. You have the right to request access to your personal data, correct inaccurate or incomplete data, request deletion of your data under certain conditions, and request restriction of processing under certain conditions. Additionally, you have the right to receive your data in a structured, commonly used, and machine-readable format. You can object to the processing of your data under certain conditions and withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Jinks Aston
228 Nantwich Road
Crewe
Cheshire
CW2 6BP

Thank you for choosing Jinks Aston Estate Agency. We value your privacy and are committed to protecting your personal information.